Privacy Policy


Nim design understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our clients and prospects and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1 About Us

Nim design is a graphic design agency, a limited company registered in England under company number 2937463. The registered address is 92 High Street, Harrow, HA1 3LP. Our VAT number is GB 668365100

Data Protection Officer: Lim Khaw.
Email address:
Telephone number: 020 84266888.

Lim Khaw is a member of The Chartered Society of Designers.

2. What Does This Policy Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

4. What Are Your Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
  2. The right to access the personal data we hold about you. Part 10 will tell you how to do this.
  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11.
  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we Please contact us using the details in Part 11.
  5. The right to restrict (i.e. prevent) the processing of your personal data.
  6. The right to object to us using your personal data for a particular purpose or purposes.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

5. What Personal Data Do We Collect and Hold?

We collect the following personal data:

  • Name
  • Gender
  • Business address
  • Business Email address
  • Business telephone number
  • Business name
  • Job role
  • Information about your preferences and interests in our design services

Your personal data is obtained from the following methods:

  • Mailing lists companies
  • Public sources such as company reports, websites, trade magazines and social media
  • Our own website forms on ‘Resources’ and ‘Contact’ pages

6. How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

  • Providing and managing your account.
  • Supplying our services to you. Your personal and business details are required in order for us to enter into a contract with you.
  • Personalising and tailoring our services for you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by email, Eshot, or post that we feel would be relevant to your job role. You may unsubscribe or opt-out at any time by emailing us or through the ‘unsubscribe’ button when we contact you digitally via marketing platforms such as MailChimp.

We may use your personal data for marketing purposes, which may include contacting you by email, mailshot (MailChimp), telephone or post with information, news, and offers of our services.

You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

7. How Long Will You Keep My Personal Data?

Your personal data will be kept until you ‘opt-out’ or when you email us requesting that your data be deleted or when we are informed that you no longer work for your company. We will do our best to keep all records up-to-date by reviewing them regularly through telephone research or a survey through marketing platforms such as Mailchimp.

8. How and Where Do You Store My Personal Data?

We store your personal data in the UK. Your data is stored on our CRM (Workbooks), Mailchimp marketing platform, on emails and in client folders on our work stations.

9. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

We may sometimes contract third parties to service you on our behalf. These may include payment processing, delivery, and marketing purposes. In some cases, those third parties may require access to some or all of your personal data that we hold.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations.

10. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. There is not normally any charge for a one-off subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee will be charged to cover our administrative costs in responding.

We will respond to your subject access request within two weeks and, in any case, not more than one month of receiving it.

11. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

For the attention of: Lim Khaw

Email address:
Telephone number: 020 84266888.
Postal Address: Nim design, The Old Bank, 92 High Street, Harrow-on-the-Hill,
HA1 3LP.

12. Changes to this Privacy Notice

We may change or update this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available on our website.