Barbara Shaw has more than 20 years of experience working in the Citizens Advice service. She served as Chief Executive of both Citizens Advice West Oxfordshire and Citizens Advice Banbury. Barbara is currently a director of CP Shaw Ltd, a fellow of the Society of Antiquaries of Scotland, Governor of Enstone School and a member of the Oxfordshire County, Health Overview and Scrutiny Committee. Barbara is a member of the technology committee. Finola McDonnell joined the Financial Times in 2018 as chief communications and marketing officer. A member of the FT Group executive board, Finola oversees global communications, brand management, commercial marketing and partnerships and events. Previously, she worked for US news outlet CNBC, holding the position of Vice President of international communications and marketing. Finola is a member of the technology committee. Jabbar Sardar is Global HR director for BBC Studios, the commercial subsidiary of the BBC which oversees TV production, channels and distribution globally. Jabbar is Chair of the International Advisory Board at the School of Management at the University of Bradford. He is also on the Steering Group for the Employers’ Initiative on Domestic Abuse (EIDA). Jabbar is a member of the equality committee. Jonathan Mogford is Director of Policy at the Medicines and Healthcare Products Regulatory Agency, an Executive Agency of the Department of Health and Social Care. He is also Vice-Chair at Citizens Advice Wandsworth. Jonathan is Chair of the equality committee and a member of the chairs’ committee. Mark Haysom is an author. He previously had a 30-year career in newspapers, rising to Managing Director of Mirror Group. He later held the role of Chief Executive of the large government agency the Learning and Skills Council. He has served on the boards of a number of charities dedicated to overcoming poverty and disadvantage and was Chair of Phoenix Futures. Mark is a member of the audit and risk committee. Rolande Anderson has had a wide-ranging senior career in government and now works as an associate at the college of Policing and is an Independent Panel Member for Public Appointments. She is Vice-Chair of Governors at London Metropolitan University and a trustee of St Mungo’s. Rolande is a member of the equality committee, chairs’ committee and Chair of the trustee liaison group. Will Cavendish is Arup’s Global Head of Online Services and Leader of the London-based Advanced Digital Engineering Group. Will has also served as a World Bank economist, has lectured at Oxford University and Imperial College and has a doctorate in economics. He is an investor in BetterSpace, a mental health start up company. Will is Chair of the technology committee and a member of the chairs’ committee. 42 Our structure, governance and management