Financial review Income In 2020/2021, the total income for the national charity grew to £162.6 million from £139.1 million in the previous year. This reflects an increase in restricted income to £137.3 million (2020: £113.8 million) and in particular the additional funding we received for our response to the Covid-19 pandemic. This included £13.5 million one-off funding from the Department for Business, Energy & Industrial Strategy (BEIS) and an increase to our funding from the Money and Pensions Service (MaPS) by £5.9 million to £30.3 million (2020: £24.4 million) to deliver money and debt advice. The restricted income also includes the Department for Work and Pensions Help to Claim project funding of £34.7 million (2020: £34.3 million). Other significant streams of restricted income include: £16.4 million (2020: £16.0 million) from BEIS for our consumer work £10.7 million (2020: £11.0 million) from the Ministry of Justice for the Witness Service £9.9 million (2020: £8.4 million) from the Welsh government £10.1 million (2020: £10.9 million) from MaPS for our Pension Wise service Total unrestricted income was unchanged from the previous year at £25.3 million (2020: £25.3 million). The most significant unrestricted funding continues to be that provided by BEIS to support our core activities. This remained static at £22.3 million (2020: £22.3 million). 57 Financial review