7. Support cost breakdown by activity Support costs are allocated across activities based on direct staff costs. The amounts below represent the allocated staff and other allocated costs in note 6. Support costs breakdown by activity for the year ended 31 March 2021: Premises & Facilities Management £’000 Finance £’000 IT, Data & Change £’000 People services & Comms £’000 Other Corporate services £’000 2021 £’000 Costs of generating funds 23 35 32 35 32 157 Charitable objectives Delivering information and advice 837 1,334 1,184 1,302 1,182 5,839 Advice and advocacy 343 546 484 532 483 2,388 Strengthening the local Citizens Advice network 570 909 807 887 805 3,978 Partnerships 580 923 819 901 818 4,041 Total support cost 2,353 3,747 3,326 3,657 3,320 16,403 Support costs include governance costs of £1.1 million (2020: £1.1 million). These costs include internal and external audit fees, costs incurred in supporting the work of the trustees and an apportionment of executive team costs. Support costs breakdown by activity for the year ended 31 March 2020: Premises & Facilities Management £’000 Finance £’000 IT, Data & Change £’000 People services & Comms £’000 Other Corporate services £’000 2020 £’000 Costs of generating funds 10 10 14 12 12 58 Charitable objectives Delivering information and advice 1,070 1,085 1,488 1,239 1,168 6,050 Advice and advocacy 443 449 616 513 483 2,504 Strengthening the local Citizens Advice network 825 837 1,147 955 900 4,664 Partnerships 449 455 624 519 489 2,536 Total support cost 2,797 2,836 3,889 3,238 3,052 15,812 88 Financial Statements