Legal and administrative details Legal status National Citizens Advice is a registered charity and a company limited by guarantee. It is incorporated in the United Kingdom and the registered office of the charity is in England. All independent local Citizens Advice are members of the national Citizens Advice charity and there are no other full members. The maximum liability of each member is limited to £1. Citizens Advice is governed by its Memorandum and Articles of Association as amended in October 2000, September 2009 and September 2010. The registered name of the charity is The National Association of Citizens Advice Bureaux. From 6 January 2003, the charity has used the operating name of Citizens Advice. The charity was incorporated as a company limited by guarantee on 13 July 1979. The charity has an active trading subsidiary, Citizens Advice Limited (formerly Advice Services Information Limited). Consolidated accounts have been prepared. The basis of consolidation is set out in the accounting policies note. The charity also has a subsidiary pension trustee company, NACAB Pension Trustees Limited. Registered office Citizens Advice 3rd Floor North 200 Aldersgate London EC1A 4HD Telephone: 03000 231231 citizensadvice.org.uk Registered charity number: 279057 Company number: 1436945 Advisers Independent auditor Crowe U.K. LLP 55 Ludgate Hill London EC4M 7JW Internal auditor Mazars LLP Tower Bridge House St Katharine’s Way London E1W 1DD Bankers Barclays Bank PLC 1 Churchill Place London E14 5HP Lloyds Bank PLC 25 Gresham Street London EC2V 7HN Solicitors Bates, Wells and Braithwaite 10 Queen Street Place London EC4R 1BE Company Secretary Nicola Clarke 67 Financial review