Financial sustainability and resilience Risks and uncertainties Ongoing funding pressures in the public sector continue to be felt locally and nationally, with potential impacts for our core and restricted funding. Mitigation and management This year, we again successfully maintained existing funding and secured new funding. However the pressures on public finances are intensifying as the effects of the pandemic continue to be felt. We continue to seek opportunities to diversify our income base within the public sector and to seek multi-year grants linked to priority services to secure ongoing funding commitments. We have made additional investments in our business development capabilities and have implemented a 5-year income generation strategy coupled with upscaled corporate partnership work. We have also made progress on testing individual giving and have hired a trusts and foundations lead. Equity, Diversity and Inclusion Risks and uncertainties Ensuring we make our advice accessible for all and create an inclusive culture and more diverse workforce. Mitigation and management This year, we expanded our Equity, Diversity and Inclusion (EDI) capability and expertise and rolled out an Advancing EDI learning programme across the service. We introduced an EDI analysis of our staff engagement survey data to give insight into how the experiences of our colleagues differ from group to group and put plans in place to address the results. We also carried out a review to ensure that equitable and inclusive practices are part of all our recruitment processes, particularly looking at how we reduce barriers for Black, Asian and Minority Ethnic staff and recruit the very best talent. We used part of the funding received from the Department for Business, Energy and Industrial Strategy (BEIS) to fund our innovation lab to work with local offices on ideas to improve the accessibility of our services. Making our services more accessible and inclusive is one of our organisational priorities for 2021 to 2022. 53 Risk and internal controls