Approval This annual report of the trustees, under the Charities Act 2011 and the Companies Act 2006, was approved by the board of trustees on 27 July 2021, including approving in their capacity as company directors the strategic report, and is signed as authorised on the board’s behalf by: Warren Buckley Chair Our funders Citizens Advice receives support from a wide range of funders and we obtain the maximum value for every pound we spend. We would like to thank all of the organisations that have supported us during 2020/2021. We look forward to working with all of you in future years. Government funders Department for Business, Energy & Industrial Strategy Department of Health and Social Care Department for Work and Pensions HM Treasury Home Office Ministry of Justice Welsh government Other public bodies Money and Pensions Service The Insolvency Service Other major funders Barclays British Gas British Gas Energy Trust E.ON Facebook Gamble Aware JP Morgan Money Advice Trust National Lottery Community Fund Nationwide Foundation Shell Energy SSE Electricity Trussell Trust TSB Utility Warehouse 66 Financial review