Notes Role Remuneration to 31 March 2021 Remuneration to 31 March 2020 1 Former Chief Executive £99,837 £154,632 2 Acting Chief Executive/Chief Operating Officer £154,188 £137,872 3 Executive Director of Advice and Advocacy £118,491 £116,218 4 Executive Director of Operations £117,075 £114,804 5 Interim Executive Director of Commercial £53,781 - Executive team Our executive team is responsible for delivering the trustee board’s vision and for the day-to-day operation of Citizens Advice. Our executive team remuneration for the year, including basic pay, pension and benefits was as follows: Dame Clare Moriarty has been Chief Executive since 26 April 2021. 1 Dame Gillian Guy was our Chief Executive until 25 October 2020. 2 Alistair Cromwell has been our Deputy Chief Executive since 26 April 2021, having been Acting Chief Executive from 25 October 2020 to 25 April 2021 and prior to that our Chief Operating Officer. 3 James Plunkett is our Executive Director of Advice and Advocacy. 4 Michele Shambrook is our Executive Director of Operations. 5 Andrew Seager is our Interim Executive Director of Commercial. He has been an Executive Director since 26 October 2020 and is included above only from that point, having moved from his role as Director of Business Development. In addition, Kirsty Holt is providing senior people leadership consultancy and leading our people transformation programme whilst we recruit an Executive Director of People. 47 Our structure, governance and management